At JANTRA ("we", "us", "our"), we respect your privacy and are committed to protecting the personal data of our users and enterprise partners.
1. Data Collection Practices
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.
- Contact Forms: Name, email address, company details, budgetary metrics, and project requirements.
- Analytics: General demographic data, browser type, and interaction metrics used exclusively to improve the platform experience.
- Telemetry Data: For enterprise SaaS clients, we monitor system load, concurrent connections, and API latency to ensure SLA compliance.
2. Cookie Usage
We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
Essential Cookies: Required for the website to function securely.
Analytics Cookies: Utilized anonymously to measure traffic sources and session length.
3. GDPR Compliance & User Rights
If you are a resident of the European Economic Area (EEA) or United Kingdom (UK), you have certain data protection rights under the General Data Protection Regulation (GDPR). JANTRA strictly abides by these frameworks regarding the collection, transmission, and deletion of your data.
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
4. How to Contact Us
If you have questions or comments about this notice, you may email us at privacy@jantra.agency or by post to our registered office in Dhaka, Bangladesh.